Frequently Asked Questions
- Where can I purchase Guatealma products?
Guatealma.com
* Various pop-up events in the Los Angeles area
- Where does Guatealma ship to?
Guatealma ships to the contiguous (48) United States. If you live outside of this region and would like to place an order, please contact us and we will do our best to meet your needs.
- How will my order be shipped?
Unless otherwise noted, all Guatealma orders are shipped via USPS or UPS. All rates are determined by the USPS calculator.
- When can I expect to receive my order?
All Guatealma items are shipped 1-2 business days from the date of the order. You can expect to receive your order 5-7 business days from the date of the order. Any items purchased that are on "back order" will take longer to ship and the customer will be notified.
Release dates for new items are announced through our Instagram: @Guatelma_
- How often do you restock your inventory?
We pride ourselves on small accumulations and limited release of our products. Therefore, due to the limited nature of each accumulation, restocks may not be available on particular items released by Guatealma.
Unfortunately, we do not offer gift cards at this time. Please check back in the near future.
